Overview Strategic Planning Performance Measurement Resource Alignment/Management Reporting and Evaluation Workforce Process Improvement Project Management

Service Areas
How to measure outcomes not outputs, performing an audit of measurement systems to determine what measures work, selecting the measures that drive change in an organization
Methodologies
The Logic Model, the Performance Measures database, citizen surveys
Client Results
Measuring your existing data to determine what works and what doesn’t



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For a free consultation, fill out this form to have one of our experts contact you.  You can also call 703-894-0481

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what gets measured gets done
The Performance Institute measures your existing data to determine what works and what doesn’t. Challenges facing government managers in performance measurement:

  • Where to Start: How to measure outcomes not outputs
  • Measuring too much: You need to perform an audit of measurement systems to determine what measures work
  • Choosing the Right Measures: Selecting the measures that drive change in an organization

The Performance Institute has spent years studying compiling measures in government. This information has been compiled into a measurement library, which serves as an invaluable source of reference and comparison. We can tap into this library to give you best-in-class metrics and measures. This information is based on our performance management survey, an ongoing project to gather information from government managers across all disciplines and agencies.


citizen surveys
Survey design is critical in understanding and getting real actionable information on how your customers—stakeholders and the public—perceive your agency and your services. What is really driving their satisfaction.

 A Call to Participate!
The Performance Institute wants to answer a pressing question that all government managers are asking: is the focus on performance management in government leading to RESULTS?

As a government manager, this is YOUR chance to share your experiences, opinions and ideas about the current state of performance management in government. We will be sharing our study with high-level government executives, the OMB and Congress to inform them about what is REALLY happening as government tries to MANAGE FOR RESULTS. We want to hear from you! Take the survey at www.PerformanceWeb.org/Survey




















our vision
citizen service
taxpayer transparency
management accountability
organizational efficiency